Return Policy

• You may return most unopened merchandise that is in resalable condition within 14 days of delivery, and an RMA# is required.
• If an item arrives damaged or defective you can exchange it to avoid a restocking fee. To exchange a damaged or defective item you must request a 'Damage RMA' number within 3 days of delivery.
• To Request an RMA number for any reason, please use the contact us form and specify the order number and reason for the return.
• Shipping fees collected are never refundable.
• Customer pays return shipping charges for all RMA services.
• Any shipping discounts given are deducted from the refund amount on returns
• Items with an earpiece are not returnable under any condition because of sanitary concerns. Bluetooth items are usually warrantied directly from the manufacturer.
• Packages arriving without an RMA# will be sent back as "Refused".
• Items sent back "return to sender" that were sent via fedex or UPS will have the refund reduced by our cost for this service.

Warranty Contact Information